using our website and telephone service you are agreeing to certain
terms & conditions. For the avoidance of doubt we have made it as
clear as possible to understand by simplification. If you have any
problems or questions please contact us
note: we record our calls for training, resolving disputes and
monitoring purposes only. We are a registered data controller with
the Information commissioner’s office.
License number is ZA064788.
more information on the security of your information please
We do not share your information with anyone outside our company. We
also do not track your location data at any stage.
quotes are given based on all available information, submitted via
our webform, email or by telephone. If there is any information that
was not available at the time of the request, then the quote can
either be increased or decreased accordingly, solely at our
discretion. Currently we operate our pricing based on the Canterbury
City council tariff. This does not include fixed or agreed fares at
you accept our quotation then you can book in one of three ways only:
via our webform, email or by telephone will immediately form our
contract. This is legally binding in accordance with English Law.
details provided will form the basis of our service to you. Some
examples of other details:
Changes to a Booking
can be done at any time with the consent of the company and at agreed
extra costs to be decided solely by the company at the time dependent
on the changes.
we operate our pricing based on the Canterbury City council tariff.
This does not include fixed or agreed fares at any stage. If there is
any information that was not available at the time of the request,
then the quote can either be increased or decreased accordingly,
solely at our discretion. Car parking charges that are necessarily
incurred in order to fulfil a booking will be charged at cost except
where this cost is incorporated into our Airport Meet & Greet
service charge. Any variations to the journey that involves extra
time or mileage may be subject to additional charges. Congestion
charge and T-charge will be chargeable extra to any agreed fare.
on your bank or card statement will show as “Canterbury Taxis
Ltd.” Account payments are placed on your invoice and will
attract VAT. Cash payments- receipts are given only from the driver
who carries out journey.
Cancellations or Refunds
rare occasions disputes do arise and we ask that first the dispute is
brought to our attention in writing to firstname.lastname@example.org.
We will respond within 5 working days in writing and if you are still
unhappy about the resolution, we will then refer your case to the
local authority for investigation. We aim to resolve all disputes
put any complaints in writing to email@example.com.
We treat complaints in the same way as disputes.
value your feedback and welcome any improvements we can make to serve
our clients better. We would ask you to Please use this link to
independently review our service.
are committed to providing a quality service in a manner that ensures
a safe and healthy workplace for our employees and minimizing our
potential impact on the environment. We will operate in compliance
with all relevant environmental legislation and we will strive to use
pollution prevention and environmental best practices in all we do.
We integrate the consideration of environmental concerns and impacts
into all of our decision making and activities. We promote
environmental awareness among our employees and encourage them to
work in an environmentally responsible manner, train, educate and
inform our employees about environmental issues that may affect their
attempt to reduce waste through re-use and recycling and by
purchasing recycled, recyclable or re-furbished products and
materials where these alternatives are available, economical and
suitable. We promote efficient use of materials and resources
throughout our facility including water, electricity, raw materials
and other resources, particularly those that are non-renewable. We
avoid unnecessary use of hazardous materials and products, seek
substitutions when feasible, and take all reasonable steps to protect
human health and the environment when such materials must be used,
stored and disposed of.
required by legislation or where significant health, safety or
environmental hazards exist, develop and maintain appropriate
emergency and spill response programmes. We strive to continually
improve our environmental performance and minimize the social impact
& damage of activities by periodically reviewing our
environmental policy in light of our current and planned future
responsible for policy: Mr. Ian Brenchley Managing Director
Canterbury Taxis Limited.
– Exclusions and Limitations
information on this web site is provided on an “as is” basis. To
the fullest extent permitted by law, this company excludes all
representations and warranties relating to this website and its
contents or which is or may be provided by any affiliates or any
other third party, including in relation to any inaccuracies or
omissions in this website and/or the Company’s literature; And
excludes all liability for damages arising out of or in connection
with your use of this website.
includes, without limitation, direct loss, loss of business or
profits (whether or not the loss of such profits was foreseeable or
arose in the normal course of things or you have advised this Company
of the possibility of such potential loss), damage caused to your
computer, computer software, systems and programs and the data
thereon or any other direct or indirect, consequential and incidental
damages. This Company does not however exclude liability for death or
personal injury caused by its negligence.
above exclusions and limitations apply only to the extent permitted
by law. None of your statutory rights as a consumer are affected.
© Saturday, 14 September 2019
Canterbury Taxis Ltd.
copyright in this website and the material on this website (Including
without limitation the text, computer code, artwork, photographs,
images, music, audio material, video material and audio-visual
material on this website) is owned by Canterbury Taxis Ltd. or
appointed officers and its licensors.
license Canterbury Taxis Ltd. grants to you a worldwide non-exclusive
royalty-free revocable license to: view this website and the material
on this website on a computer or mobile device via a web browser;
copy and store this website and the material on this website in your
web browser cache memory; and print pages from this website for your
own (strictly personal and non-commercial only) use.
Taxis Ltd. does not grant you any other rights in relation to this
website or the material on this website. In other words, all other
rights are reserved. For the avoidance of doubt, you must not adapt,
edit, change, transform, publish, republish, distribute,
redistribute, broadcast, rebroadcast or show or play in public this
website or the material on this website (in any form or media)
without Canterbury Taxis Ltd. prior written permission. Data mining
the automated and/or systematic collection of data from this website
is prohibited. You may request permission to use the copyright
materials on this website by writing to firstname.lastname@example.org
is provided by Canterbury Taxis Ltd.
Taxis Ltd is the data controller for pages starting with
Where these pages link out to services provided by other departments,
agencies their own privacy policies will apply. These are managed
separately by each service provider.
data controller determines how and why personal data is processed.Saturday, 14 September 2019
data we collect
personal data we collect from you includes:
use Google Analytics software to collect information about how you
Analytics stores information about:
do not collect or store your personal information through Google
Analytics (for example your name or address) so this information
cannot be used to identify who you are.
we need your data
collect information through Google Analytics to monitor how you use
the site. We do this to help:
also collect data in order to:
legal basis for processing personal data in relation to site security
is our legitimate interests, and the legitimate interests of our
users, in ensuring the security and integrity of
legal basis for processing all other personal data is that it’s
necessary to carry out a task for members of the public.
we do with your data
data we collect may be shared with other government departments,
agencies and public bodies. It may also be shared with our technology
suppliers, for example our hosting provider.
will share your data if we are required to do so by law – for
example, by court order, or to prevent fraud or other crime.
long we keep your data
will only retain your personal data for as long as:
will keep your email data until you unsubscribe. We will keep your
feedback data for 2 years. We will delete access log data after 30
services are not designed for, or intentionally targeted at, children
13 years of age or younger. We do not intentionally collect or
maintain data about anyone under the age of 13.
your data is processed and stored
design, build and run our systems to make sure that your data is as
safe as possible at all stages, both while it’s processed and when
personal data is stored in the European
Economic Area (EEA).
Google Analytics data may be transferred outside the EEA, but
this cannot be used to personally identify you.
protect your data and keep it secure
are committed to doing all that we can to keep your data secure. We
have set up systems and processes to prevent unauthorised access or
disclosure of your data – for example, we protect your data using
varying levels of encryption.
also make sure that any third parties that we deal with keep all
personal data they process on our behalf secure.
have the right to request:
you have any of these requests, get in contact with our Privacy Team.
to other websites
does contain links to other websites.
and does not cover other services and transactions that we link to.
These services have their own terms and conditions and privacy
a link to another website
that website to find out what it does with your information.
a link to https://CanterburyTaxis.co.uk
from another website
you come to https://CanterburyTaxis.co.uk
from another website, we may receive information from the other
of the website you came from to find out more about this.
to this policy
will apply to you and your data immediately.
these changes affect how your personal data is processed, GDS will
take reasonable steps to let you know.
us or make a complaint
the Privacy Team if you: